RETURN & REFUND POLICY

Return window: We accept returns within 14 days of delivery for unused items in original packaging. Proof of purchase (order number) is required.

Non-returnable items: Final sale, personalized, perishable, and digital items are not returnable.
 

Exchanges: We offer exchanges for the same item or a different size/color if available. If the new item costs more, we’ll send a payment link for the difference. If it costs less, we’ll refund the difference.
 

Return shipping

How to start a return: Email us at [info@avievie.com] with your order number and reason, or use our returns portal at https://www.avievie.com/

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Refunds: Once we receive and inspect the item, we’ll approve the refund and issue it to your original payment method via Razorpay. Processing typically takes 3–7 business days after approval.

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Damaged/incorrect items: Contact us within 48 hours of delivery with photos so we can resolve it quickly.